WHAT ARE YOUR SHIPPING TIMES?
USA/CANADA/AUSTRALIA Shipping Time Estimates
EUROPE/ASIA Shipping Time Estimates
Please be advised international delivery highly depends on weather , public holidays,custom inspection,etc.
We apologize for the long wait - but assure you it is worth it. We thank you very deeply for your support :)
It is rare that a delay occurs, however if you are buying a gift and need it by a certain date we CANNOT guarantee its arrival by that date. Please plan accordingly.
I WOULD LIKE TO REFUND DUE TO LONG SHIPPING TIME.
We are not offering refunds on delayed shipments until shipping times have reached 45 days for USA/CANADA Delivery & 60 days for EUROPE/ASIA Delivery.
HOW CAN I CANCEL MY ORDER?
WHAT PAYMENT METHODS DO YOU ACCEPT?
HOW SECURE IS MY PERSONAL INFORMATION?
WHAT IS THE RETURN POLICY?
Note: Free Offers/Giveaways - Any "Free + Shipping" offers must be canceled within 24 hours of your order. Free items are non-refundable once shipped.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase. If your item is damaged, please send an image to firstname.lastname@example.org and we will fix it :)
I ACCIDENTALLY PROVIDED THE WRONG SHIPPING ADDRESS!
THE TRACKING INFORMATION HASN'T UPDATED IN A LONG TIME.